Business Applications

Innovate with AI and Low Code
Modernize Customer Service
Optimize Supply Chain
Accelerate Revenue Generation

AI and Low Code to Empower Everyone

Increasing technical demand and skills gaps are felt across the organization. AI and low code can accelerate existing technical talent and allow those who are not formally trained technical specialists to contribute quickly. Our intelligent business applications can help you unlock IT and business potential, build smarter and faster for agile business needs. and solve IT challenges with integration, automation and cost savings.

Rapidly build applications that modernize processes and eliminate inefficiencies across the business.
Empower all types of developers to create high-value apps at scale.
Implement a Center of Excellence model to nurture users, and manage governance, security, and support.
Extend first- and third-party apps through app modernization, such as extending SAP on Azure.

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Open, Flexible Platforms to Meet Customers Where They Are

Transform the way you serve customers through AI-powered solutions that personalize engagement across every touch point. Whether it’s telephony, CCAI, contact center, or unified communication you want to build on top of the CRM capabilities, custom integrations ensure interoperability, for easy and seamless innovation that helps service teams work smarter, and drive operational efficiency.

Personalize customer engagement at every touchpoint with AI-driven insights.
Help service teams work smarter, with operational efficiency and streamlined processes.
Scale operations to meet variable demand and encourage empathetic support conversations.
Deliver uninterrupted device fixes and remote support, keeping service teams productive.

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From Systems of Transaction to Systems of Reasoning

Today, Cloud ERP with AI has evolved to break down silos across finance and operations. Cloud ERP is the foundation of all critical processes of your business and the best way to scale adoption of AI across all functions. Tailored supply chain solutions on top of Dynamics 365 help you meet customers' needs and remain competitive in evolving markets with accurate and real-time operational metrics, realistic operational targets and growth objectives and proactive operational risk assessments.

Build an agile, connected, and resilient supply chain with Dynamics 365.
Streamline production, inventory, and transportation using AI and IoT to enhance efficiency.
Move beyond transactional financial management to proactive, data-driven operations.
Implement AI-driven ERP systems to manage costs, reduce risks, and protect revenue.

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Empower Your Sellers and Accelerate Your Revenue

An intelligent CRM can harness the power of next-generation AI to help you adapt to continuous change, simplify sales processes, and improve customer interactions. With tailored, full-funnel sales solutions, you can deepen customer relationships and empower seller productivity with next-generation AI that delivers real-time actionable insights and simplified seller experiences.

Deepen customer relationships and increase seller productivity with AI-powered solutions.
Unlock actionable insights with real-time data, optimizing sales processes and reducing costs.
Unify all customer data into a single platform to enable personalized customer experiences.
Use predictive analytics to better understand customer behavior and adapt sales strategies accordingly.

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Capabilities

Enhancements of Functions
- AI/ML Integration: Enhance Microsoft Business Applications with advanced AI/ML capabilities.
- Copilot Enablement: Accelerate custom development, enhance Customer Service and Sales experiences, and automate app development with Power App.
Business Process Automation
- Power Automate: Streamline processes for Customer Insights, Sales, and Customer Service.
- Power Apps: Develop custom applications without heavy coding.
Comprehensive Services
- Solution Design: Experts in solution architecture and business analysis.
- End-to-end Support: Full-spectrum services for Customer Insights, Sales and Customer Service.
Data Management and Compliance
- Common Data Model: Manage data across all Dynamics 365 and Power applications seamlessly.
- Integration: Ensure smooth integration with third-party applications.
- Security and Compliance: Utilize Dataverse for robust data security and compliance.

AI/ML Integration: Enhance Microsoft Business Applications with advanced AI/ML capabilities.
Copilot Enablement: Accelerate custom development, enhance Customer Service and Sales experiences, and automate app development with Power App.

Power Automate: Streamline processes for Customer Insights, Sales, and Customer Service.
Power Apps: Develop custom applications without heavy coding.

Solution Design: Experts in solution architecture and business analysis.
End-to-end Support: Full-spectrum services for Customer Insights, Sales and Customer Service.

Common Data Model: Manage data across all Dynamics 365 and Power applications seamlessly.
Integration: Ensure smooth integration with third-party applications.
Security and Compliance: Utilize Dataverse for robust data security and compliance.

Technologies

Whether you are looking to drive efficiencies, build custom applications or need to understand which tool is right for you, our team of subject matter experts is prepared to engage with business leaders on the adoption of Microsoft Business Applications.